REmote Device MANagement (REDMAN)

An additional offering to any standard support contract, Switchnet Systems can actively monitor your installed network devices, by keeping an eye on your systems Switchnet Systems can pro-actively ensure that your network will always be available ensuring maximum uptime and Business continuity.

REDMAN Options

• REDMAN I
  • Basic Business Hours Monitoring and error notifications
• REDMAN II
  • Customer Operational Hours monitoring
  • Assisted fault repair
• REDMAN III
  • Extended hours monitoring
  • Assisted Link issue fix
  • Pro-Active device fix
• REDMAN IV
  • Operational Hours and Weekend Monitoring
  • Pro-Active link and device fix
  • Pro-Active Health Checks
  • Management visibility *
• REDMAN V
  • 24 x 7 Device Monitoring
  • Pro-Active device and link management
  • Management Visibility *

* Switchnet enables you or your customer to view our monitoring station for their network, dedicated link to Switchnet required.